CUSTOM GARMENT ORDER
All items are made to order (unless otherwise noted). Please allow up to 3-6 weeks from the date of purchase for your item to be made and prepared for shipping. If you need an item sooner, please email us at to see if this is possible.
Custom garments 150$
Wedding gowns 500$
WEDDING GOWNS AND BRIDAL PACKAGE
The processing time for gowns may take from 6-12 weeks in most cases, the exact details can be discussed during the consultation.
Please fill out the custom order form with as many details as possible or send an e-mail to with a detailed description of the garment you want to be made, the event date and images. We will get back to you as soon as possible, and once the order is final, we will schedule an in-person consultation to take your measurements and discuss the final details (fabric choices, colors, length ) of the garments and go over the contract. The consultation fee is 15$ and your appointment will only be confirmed once the payment has been made. You will receive an electronic invoice.
All custom garments must be paid in full before we start the process of creating it.
Once your item(s) is shipped, you will receive a tracking number to the email that was provided with your order. Should an item get lost in the mail due to an error by the Postal Service, It is not Tufafi's responsibility to replace it. However, we do include insurance on all items. In the rare event an item is misplaced/lost you will be refunded your total if the tracking info confirms the lost.
Please note: We do not ship orders on Saturday or Sunday.
We look forward to doing business with you!
RETURNS AND EXCHANGES
All the garments are made to measure and we do not accept return or exchanges. You will get the opportunity to make changes or minor alterations during the fittings.